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StarWATCH® - Network Efficiency as a Service (NEaaS)
StarWATCH®, a Network Efficiency as a Service (NEaaS) model for the mid-market enterprise, is
a blend of proactive, high-touch network engineering services and processes; all delivered
for the purpose of assisting our customers in keeping their networks up and operating at
Maximize Uptime – Optimize Performance
Customers covered by StarWATCH® Network Efficiency as a Service (NEaaS) model know that they are working with a
technology partner who is proactively involved with their network while utilizing daily
services and processes designed with the intent to ‘drive their IT Environment to operate at
The NEI is designed to provide IT management personnel with a report of how efficiently
their IT environment performed the preceding week.
Critical Device Maintenance
Our engineering team ensures that the devices critical to the efficiency of your IT
environment are in an optimized operating state.
IT Metrics Baselining
With this data we can make informed judgments on monitoring and measuring the efficiency
of the StarWATCH® customer’s IT environment.
In the event of a temporary staffing emergency, we can assist in filling the gaps with
very capable engineers already familiar with your network.
Critical Metrics Monitoring
After StarWATCH® Network Efficiency as a Service (NEaaS) model establishes your
efficiency baselines, we selectively monitor critical metrics.
Network Efficiency Tracking
If the corrective action will be disruptive, we alert you while taking the most
Critical Device Management
We review your configurations to ensures they are optimized. We also take responsibility
for basic configuration changes.
We Are With You Every Step of the Way
Our engineers and consultants will setup, monitor, and maintain the software with aggressive SLAs and guarantee
fundamental access never fails. We will even strategically align future software integration with our
own software provision, our priority furnishing a secure system with effortless controls.