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IT Process Design
ITIL based process design, CMDB design and service / application data load, existing process
analysis and enhancement, and implementation of tools such as Service Manager and ServiceNow.
Our holistic approach to improve your IT process design accomplish a sequence of related tasks
including defining and analyzing your specific requirements, selecting a right process design
strategy, defining processes involved, assessing the improvement of existing processes, redesigning
or and designing the process that fits for your requirements.
Our consultants carry a deep expertise in industry certified process methodologies like ITIL,
COBIT, CGEIT, CMMi-SVC, PMI and ISO 27001. We leverage these process standards to discover, map,
and implement solutions that are the right fit for you..
Enterprise Project and Program Management Services
We help you modernize and consolidate business driven IT project portfolios, define agile
resource collaboration strategy, and liaison between people and processes around issues and
risks, while providing the insight they need.
IT Advisory Services
We evaluate your requirements, assess transformation readiness, build a strategic business
roadmap and deploy an integrated and scalable solution to ensure better performance and
availability of infrastructure.
Process Improvement and Quality Consulting
We identify process flow and its performance and develop continuous process improvement to
operate efficiently and maximize competitive value. We help you implement right certification,
quality improvement engagements, audit management and surveillance procedures.
Customized Training programs
We help you get kick-started on the common ITSM and PMI terminologies or take the next step to
enabling your teams to become expert practitioners.
Our ITSM processes often emphasizes on improving client’s IT service through integrated, automated
and ready-to-use frameworks and practices.
Our engineers and consultants will setup, monitor, and maintain the software with aggressive SLAs
and guarantee fundamental access never fails. We will even strategically align future software
integration with our own software provision, our priority furnishing a secure system with